kikriya 11's commitment to responsible gaming
Entertainment is enjoyable only when it stays within limits. kikriya 11 believes that every player's safety is our responsibility — so we give you the tools to set your own boundaries.
For players aged 21 and above onlyOur commitment
kikriya 11 is an entertainment platform. Our goal is to ensure a safe, healthy and enjoyable experience for every user. Betting or casino games should never be seen as a source of income — they are purely for entertainment. Problems begin when someone loses sight of that.
We believe that responsible gaming is not just a rule, it is a mindset. Before each session, ask yourself — how much time and money can I spend today? That question will help keep you in control.
Reading our Terms and Conditions will tell you in what circumstances we may suspend an account and how we protect vulnerable players. To learn more about our policies, visit the About Us page.
Assess yourself
Answer the following questions honestly. If more than two of your answers are "yes", consider seeking help.
- When you lose a bet, do you place more bets to try to recover the loss?
- Are you hiding your gambling from family or friends?
- Have you repeatedly tried to stop gambling but failed?
- Are you spending money meant for bills or daily expenses on betting?
- Do you feel restless or irritable when you cannot play?
Ways to keep yourself in control
kikriya 11 gives you several tools so you can set your own gaming limits.
Deposit Limit
Set a maximum daily, weekly or monthly deposit amount. Once you set a limit, you will not be able to deposit beyond it — this is the easiest way to keep your budget on track.
Loss Limit
If you lose a set amount, your account will automatically end the session. This stops you from placing more bets on impulse before it is too late.
Session Time Limit
Set a time limit for each session. When the time is up, you will receive a reminder — taking a break at that point is the sensible thing to do.
Cooling-Off Period
Temporarily close your account for a few days or weeks. During this time, no betting or deposits will be possible — the best opportunity to clear your head.
Reality Check
At regular intervals, a message will appear on screen showing a brief summary of how long you have been playing and how much you have won or lost. This will keep you grounded.
Self-Exclusion
If you need a long-term break from the platform, activate self-exclusion. During the exclusion period, your account will be completely inactive.
To use these features, log in and go to Account Settings. Our 24/7 live chat support is always ready to help.
Warning signs of a problem
There are specific signs of problem gambling. If you notice these in yourself or someone close to you, take action quickly.
Financial pressure
Being unable to pay bills, borrowing money to bet, or depleting your savings — these are serious warning signs.
Emotional distress
Feeling angry, anxious or depressed after a loss, and placing more bets to escape that pain.
Secrecy
Hiding the amount you play, the time you spend, or your losses from family or friends.
Loss of time control
Playing for hours on end, neglecting work or family, and having trouble sleeping.
Important note
Problem gambling is a health issue — not a sign of weakness. Seeking help takes courage. The sooner help is sought, the easier recovery becomes.
Where to get help
Rather than trying to handle everything alone, reach out to someone close to you or seek professional help. Help is available from several sources.
kikriya 11 Support
Our 24/7 live chat support communicates in both Bengali and English. For account limits, self-exclusion or any other issue, reach out directly via chat.
Email Support
If you prefer to explain your issue in writing, contact us by email: [email protected] — we will respond as quickly as possible.
Family and friends
Tell a trusted family member or friend about the problem. Their support and company is the greatest strength on the road to recovery.
Professional mental health counsellors
Seek help from a psychiatrist or counsellor trained in dealing with gambling addiction. Government hospitals in Bangladesh have mental health departments. Speak openly with a doctor — treatment is completely confidential.
Community support
Various government and non-government organisations in Bangladesh work on addressing substance and behavioural addictions. Contacting your local health centre or mental health service will point you in the right direction.
Protection of minors
To register on kikriya 11, you must be at least 21 years old. Age is verified at registration and additional proof may be requested in cases of doubt.
If there are young children or teenagers in your home, set a password on your device and do not hand it to others while logged in to your kikriya 11 account. Our Privacy Policy explains how we keep user data secure.
If a child accesses the platform in any way, the account will be closed as soon as this is discovered and action will be taken against the person concerned.
Advice for parents
- Use strong passwords and screen locks on your devices.
- Install parental control software on your browser.
- Have an open conversation with your child about the harms of online gambling.
- Always keep your login details private and do not share them with anyone.
- Monitor your child's online activity regularly.
Frequently Asked Questions
Frequently asked questions about responsible gaming.